What is the refund policy?

All cancellations made within 2 weeks before the event will be refunded 75%. All reservations canceled after this will not be refunded since by this point in time – we will already have paid costs to vendors who do not allow refunds.


How is payment processed?

Once all selections have been confirmed, an invoice will be sent to the key contact requesting payment via PayPal for the amount due.


What if one person from the group cancels? Does that mean the prices increase for the remaining group members who did not cancel?

This is truly a case by case situation. Because some of the vendors we contract with charge a set price for a group while others charge per person.

What happens if inclimate weather causes an enhancement to be canceled?

If an act of God causes an Enhancement to be canceled by the tour operator, all guests will be provided an option to reschedule or offered a full refund.


How do you determine which vendors to contract with?

We only book you the best restaurants, bars, clubs in town, thankfully we have done the research for you, so we know exactly where and when to go. All excursions are with top rated outfitters who have been vetted many times over to ensure the optimum experience for your party.


How far is the airport from most major hotels? What is the price for a taxi?

The Luis Muñoz Maríln International Airport is minutes from the developed beaches of San Juan. Taxis are readily available outside baggage claim and are required to charge fixed rates. Depending on where your accommodations are situated you will pay a total of $10-20.00 per vehicle (plus gratuity) for a ride to your hotel.


Can I use my cell phone in Puerto Rico?

Most major U.S. cell phone providers operate within Puerto Rico without an additional fee. To be certain, check with your provider regarding their policy and system for allowing use while on the island.”


What type of weather should I expect?

The climate is Tropical Marine; Puerto Rico enjoys year round summer temperatures, an average annual temperature of 80°F (26°C). It’s a year-round paradise!


When is the average time for Sunrise and Sunset?

Because of the latitude of Puerto Rico, the sun is high overhead all year; there are no great variations from day to day between the times of sunrise and sunset. Which makes sunrise generally at 6:54 am to 6:21 pm.


Do most Puerto Ricans understand English?

Spanish and English are the official languages, but Spanish is without a doubt the dominant language. English is required in all federal matters. English is spoken in all major tourist areas.